betmly66 Privacy Policy

1 Who We Are

betmly66 is an online gaming platform operating at betmly66.win. For the purposes of this Privacy Policy, betmly66 is the data controller responsible for the personal data of its Members and platform visitors. betmly66 collects and processes personal data in order to provide its gaming, sportsbook, casino, and related services to Members, with particular focus on the Malaysian market including players in Kuala Lumpur, Penang, Johor Bahru, and across all states of Malaysia.

Any questions regarding this Privacy Policy or the personal data held by betmly66 may be directed to our data protection contact at [email protected].

2 Personal Data We Collect

2.1 Registration Data

When you create a betmly66 Account, we collect the following personal data:

• Full legal name;
• Date of birth (for age verification purposes);
• Residential address;
• Email address;
• Mobile phone number;
• Preferred currency (Malaysian Ringgit — MYR);
• Username and encrypted password.

2.2 Identity Verification (KYC) Data

To comply with anti-money laundering obligations and international gaming authority requirements, betmly66 requires Members to submit the following documents prior to processing withdrawals:

• Government-issued photo identification (Malaysian MyKad, passport, or equivalent);
• Proof of residential address dated within the last three months (utility bill, bank statement, or equivalent);
• In certain circumstances, source of funds documentation.

2.3 Financial Data

betmly66 collects records of deposits and withdrawals including payment method, transaction amounts, dates, and statuses. Full payment card numbers and e-wallet credentials are not stored on betmly66 servers — transactions are processed through secure third-party payment gateways including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank2u, and CIMB Clicks.

2.4 Gaming Activity Data

betmly66 records all gaming activity associated with your Account, including game sessions, bet amounts, outcomes, win/loss records, bonus usage, and wagering history. This data is used to operate the platform, resolve disputes, and fulfil regulatory reporting obligations.

2.5 Technical and Usage Data

When you access the betmly66 Platform, we automatically collect certain technical data including your IP address, device type and operating system, browser type and version, session duration, pages visited, and referring URL. This data is used for security monitoring, fraud prevention, and platform improvement purposes.

2.6 Communications Data

We retain records of communications between you and the betmly66 customer support team, including live chat transcripts and email correspondence. These records are maintained for quality assurance and dispute resolution purposes.

3 How We Collect Your Data

betmly66 collects personal data through the following channels:

• Directly from you — when you register an Account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions;
• Automatically — through cookies, web beacons, and server log files when you access and navigate the betmly66 Platform;
• From third parties — including identity verification service providers, payment processors, fraud prevention services, and publicly available data sources, where permitted by applicable law and necessary for our legitimate business purposes.

4 How We Use Your Personal Data

betmly66 processes your personal data for the following purposes:

• To create and manage your betmly66 Account;
• To verify your identity, age (21+), and residential address as required by our licensing obligations;
• To process deposits and withdrawals in Malaysian Ringgit (MYR);
• To provide and improve gaming, sportsbook, live casino, and slots services;
• To administer bonuses, promotions, and loyalty rewards;
• To detect and prevent fraud, money laundering, and abuse of the betmly66 Platform;
• To comply with legal, regulatory, and audit requirements imposed by international gaming authorities;
• To provide customer support and resolve disputes;
• To send account-related transactional communications (deposit confirmations, withdrawal notifications, security alerts);
• To send promotional and marketing communications, where you have provided consent or where we have a legitimate interest to do so;
• To conduct responsible gaming assessments and provide problem gambling support tools;
• To analyse platform usage and improve the betmly66 user experience.

5 Legal Basis for Processing

betmly66 processes your personal data on the following legal bases:

• Contract performance — processing necessary to provide the betmly66 services you have registered for, including Account management, gaming, and payment processing;
• Legal obligation — processing required to comply with anti-money laundering regulations, age verification obligations, and international gaming authority licensing requirements;
• Legitimate interests — processing for fraud prevention, platform security, responsible gaming monitoring, and business analytics, where such interests do not override your fundamental rights;
• Consent — processing for direct marketing communications, where you have provided explicit consent. You may withdraw consent at any time.

6 Sharing Your Personal Data

betmly66 does not sell your personal data to third parties. We may share your personal data with:

• Payment processors — for the purpose of processing deposits and withdrawals through platforms such as Touch 'n Go eWallet, Boost, DuitNow, FPX, and banking partners;
• Identity verification providers — to fulfil KYC and age verification requirements;
• Game software providers — who may receive anonymised or pseudonymised session data to operate game software and resolve technical disputes;
• Fraud prevention and compliance services — to detect and prevent money laundering, fraud, and platform abuse;
• Regulatory and law enforcement authorities — where required by applicable law, court order, or gaming regulatory authority directive;
• Professional advisers — including legal counsel and auditors, where necessary and subject to confidentiality obligations.

All third parties with whom betmly66 shares personal data are required to handle such data in accordance with applicable data protection standards and are contractually restricted from using your data for purposes other than those for which it was disclosed.

7 Data Retention

betmly66 retains personal data for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Account registration data is retained for the duration of your betmly66 Account, and for a period of at least five (5) years following Account closure, as required by applicable anti-money laundering regulations;
• KYC identity documents are retained for a minimum of five (5) years from the date of submission or Account closure, whichever is later;
• Financial transaction records are retained for a minimum of five (5) years in accordance with financial record-keeping requirements;
• Gaming activity records are retained for a minimum of three (3) years for dispute resolution purposes;
• Technical and usage data is retained for up to twelve (12) months unless required for ongoing investigation.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised.

8 Cookies and Tracking Technologies

betmly66 uses cookies and similar tracking technologies to operate and improve the Platform. The categories of cookies used by betmly66 include:

• Essential cookies — required for the Platform to function, including session management, login state maintenance, and fraud prevention;
• Performance cookies — used to measure Platform usage, identify errors, and improve performance. Data collected is aggregated and anonymised;
• Functional cookies — used to remember your preferences such as language settings and display preferences;
• Analytics cookies — used to understand how Members navigate the betmly66 Platform, enabling us to optimise content and user journeys.

You may control non-essential cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the betmly66 Platform.

9 Data Security

betmly66 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Security measures employed by betmly66 include:

• 256-bit SSL (TLS) encryption for all data transmitted between your device and betmly66 servers — the same standard used by major Malaysian banks including Maybank and CIMB;
• Access controls limiting personal data access to authorised betmly66 personnel on a need-to-know basis;
• Encrypted storage of sensitive data at rest;
• Regular security assessments and penetration testing;
• Anomaly detection and intrusion monitoring on betmly66 server infrastructure.

You are responsible for maintaining the security of your betmly66 Account credentials. betmly66 recommends enabling two-factor authentication, using a strong unique password, and logging out of your Account when using shared devices.

10 International Data Transfers

betmly66 may transfer personal data to servers or service providers located outside of Malaysia where necessary to provide our services. Where such transfers occur, betmly66 ensures that appropriate safeguards are in place to protect your personal data to a standard at least equivalent to the protections afforded under applicable Malaysian data protection requirements. By using the betmly66 Platform, you consent to the transfer of your personal data in accordance with this section.

11 Your Data Rights

Subject to applicable law and any overriding legal obligations, you have the following rights in respect of your personal data held by betmly66:

• Right of access — to request a copy of the personal data betmly66 holds about you;
• Right to rectification — to request correction of inaccurate or incomplete personal data;
• Right to erasure — to request deletion of your personal data, subject to legal retention obligations;
• Right to restrict processing — to request that betmly66 restrict the processing of your personal data in certain circumstances;
• Right to data portability — to receive your personal data in a structured, machine-readable format;
• Right to object — to object to processing based on legitimate interests, including direct marketing.

To exercise any of these rights, please contact betmly66 via [email protected] or through the 24/7 live chat facility. We will respond to data rights requests within 30 days. Verification of your identity may be required before processing your request.

12 Children and Minors

The betmly66 Platform is strictly for individuals aged 21 (twenty-one) years or older. betmly66 does not knowingly collect personal data from persons under the age of 21. If betmly66 becomes aware that personal data has been collected from an underage individual, the relevant Account will be immediately closed, all funds held in the Account will be handled in accordance with applicable regulations, and the personal data will be deleted except where retention is required by law. If you believe an underage person has registered a betmly66 Account, please notify us immediately at [email protected].

13 Marketing Communications

Where you have provided consent or where betmly66 has a legitimate interest, we may send you promotional communications regarding betmly66 offers, bonuses, new games, sportsbook markets, and platform news via email or SMS.

You may opt out of marketing communications at any time by:

• Using the unsubscribe link included in any marketing email;
• Updating your communication preferences in your betmly66 Account settings;
• Contacting betmly66 customer support.

Opting out of marketing communications does not affect the delivery of transactional communications essential to the operation of your Account, such as deposit confirmations, withdrawal notifications, and security alerts.

14 Changes to This Privacy Policy

betmly66 reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or platform features. Where material changes are made, betmly66 will notify Members by email or via an on-platform notification prior to the changes taking effect. The date of the most recent revision is displayed at the top of this Privacy Policy. Continued use of the betmly66 Platform following notification of revised Privacy Policy terms constitutes acceptance of the updated policy.

15 Contact Our Data Protection Team

For any queries, concerns, or requests relating to this Privacy Policy or the personal data held by betmly66, please contact us through the following channels:

• Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week, directly on the betmly66 Platform

When submitting a data rights request, please include your full name, registered email address, and a clear description of your request to enable us to process it promptly and accurately.